Patient Reviews & Feedback
I was appreciative that the charges were comparable to my primary care physician and my insurance was accepted. They provided great service and were very straightforward with the charges up front.
This visit was a great experience. The front desk staff was extremely nice and answered all my questions. The nurses was very pleasant and the doctor was wonderful. I was able to get in and out on my lunch break. Very fast and friendly service. I would definitely recommend AFC/Doctors Express for health care services on the future.
The physician and staff are compassionate, professional yet friendly. They explain medical terms for a lay person’s easy understanding including what to do at home to continue care thoroughly.
I would recommend this place to anyone! The best urgent care in all of roanoke! They have such a friendly staff and are there to make you feel comfortable and provide such good care. I had RN Holly and PA Anna. They were so wonderful and sweet try and get them if you can!
As always, my experience at AFC Urgent Care at Towers was very positive. No long wait. Quick update interview. And then Dr. Osborn, who explained in very clear and complete terms his assessment of my problem and offered information on various courses of treatment along with his recommendation.
My daughter and I have both been to AFC for medical needs. The office and nurses are welcoming and gracious, the doctors are SUPURB! Every single time we have gone to AFC the doctor has been kind, empathetic and comprehensive. I am always treated as a PERSON rather then a PAITIENT. I HIGHLY recommend this clinic for any medical issue that you have!
This is the best urgent care in Roanoke. I can go there and be in and out in less than 20 minutes. Dr Osborn is wonderful and all the PA’s I have seen there are great. It is neat, clean and professional. I would not go anywhere else.