Patient Reviews & Feedback
Staff was courteous and professional. Wait time was less than what I expected. Dr. Guillaume was very thorough and even though the test results were not conclusive, the treatment and medication prescribed seem to be effective. I would recommend ACC Urgent Care for any non-emergency condition.
Everyone here is always so nice and pleasant. Their friendly and professional demeanor is very comforting, and I always feel like I’m getting excellent care from them all!
I was moving my daughter to Roanoke to work as an ER nurse at Roanoke Memorial, and came down with Bronchitis. My breathing was very challanged since I suffer from asthma. The staff at Urgent Care Roanoke was exceptionally curteous, sincerely concerned and very knowledgeable about how to treat my health issue. My daughter and I were so impressed, that if ever needed she had a wonderful place to go for Urgent Care! Thank you so much for your kindness.
Friendly Staff, short wait, and takes my insurance. Way better than the Hospital affiliated urgent cares where wait times of up to 4 hours are common. I was in and out in under an hour.
The staff was very nice, positive and friendly, the service was very quick. I only had to wait in the waiting room for a couple minutes and they were calling me to the back. Best Urgent Care Center ive ever been. A+++ I definately recommend this center for everyone
It was very crowded the day I was there. Despite that, I was seen in a timely manner. Everyone was friendly. The provider I saw is a good listener, and I felt much better in a few days based on her recommendations. I would return here again without reservation.